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Selling your car can be a tricky process, but it doesn't have to be. We make it incredibly simple. Here are the answers to some of the most common questions that crop up when selling your car.
Selling your car can be a scary and confusing process, but it doesn’t have to be. Here at FG Barnes, we can help make it as simple as possible for you. Here are the answers to some of the most common questions we get when a customer wants to sell their car:
What documents and information do I need to bring?
To ensure that the process of selling your car is even simpler for you, we ask that you provide a few mandatory details so we can make the experience even easier. These details include:
Your car will then be inspected by one of our advisors, and we will need you to provide further information and documentation at this stage. On assessment you will need:
I have outstanding finance on my car, can you still buy it?
Yes! We deal with finance settlements every day, so we can arrange the settlement of your current agreement. Our associates will help guide you through this process when you’re ready to sell, and the settlement amount will be deducted from the amount paid to you for the vehicle.
How will you pay for my car?
Money will be transferred into your bank account via a fast payment within 24 working hours. If it's done on a weekend, this will be processed on the Monday.
Is there a transaction fee?
No! Unlike some other car buying services, there is no transaction fee if you decide to sell your car to us regardless of the value of the car. If you would like more information on the service, please ask us for our terms and conditions.
How do you work out the valuation?
Our initial valuations are generated based on the mileage and vehicle details that you provide. Following further assessments on the vehicle, our experts will be able to provide you with an accurate figure that your car is worth.
Can I sell on behalf of someone who has passed away?
Yes, however there are different types of documentation required for this depending on your individual circumstance.
I’ve lost my V5 registration document, will you still buy my car?
Unfortunately we are unable to purchase any vehicle without the original V5 document (logbook). If you do not have one, you can obtain a replacement from the DVLA.
Do I leave my car with you if I agree to sell?
Yes. Once you’ve agreed to sell your car to us you will then leave it with our associates, who will then arrange for your payment to be made. You will need to organise a method of getting home.
My car is a non-runner, will you still buy it?
Yes, this is not a problem. All you need to do is arrange a way of getting your car to us, and our associates will take care of the rest for you.
Will you collect my car?
Unfortunately we are unable to offer a collection service, so you will need to arrange getting your car to us yourself. However, once your car is with us in a dealership our dedicated team will be able to assist you throughout the selling process.
My car has a personalised plate, can I still sell it?
We are more than happy to buy your car with its personalised plate still on.
However, in the more likely event that you wish to keep your plate, it’s easy to reassign it to another car or put it on retention. This would need to be done prior to selling your car to us, to find out more about your personalised registration please visit the DVLA website.
Can you pay more than other car buying sites?
Other 3rd party online valuation tools take a cur from your car’s value before they sell them on to auction houses, who then take a cut before selling these cars to us. By cutting out the middlemen and selling your car directly to FG Barnes, we can pay more for your car.
Do I have to make a purchase to sell my car?
No! You can use our Selling Your Car service without having to purchase a car from us.
If you are interested in a new or used car to replace your current vehicle, you can view our range of franchises on our website.