Click & Collect Service | News | FG Barnes Group

Click & Collect and Home Delivery Service

Available within the FG Barnes Group

Lockdown 3.0 is now upon us, but have no fear, as you are still able to purchase a new car and get it either delivered to your door or collect it from our showroom! Within the FG Barnes Group, we are committed to providing you a safe and secure service so you can get yourself into a new car this year. Please keep reading to see our new way of working during the lockdown.

In light of new Government restrictions, we will be running a Click & Collect service, where your new vehicle agreement will be arranged with you over the telephone by a salesperson. All relevant paperwork will need to be completed, and payment must be made either in full or through a finance agreement before your car is ready for you to collect. Once this has been finalised, one of our sales executives will be in touch to arrange collection at a time and day that suits you.

In order to keep our businesses and customers safe, appointments must be made for any collection, and where possible, must be attended by just one person. The appointment will be placed in our handover area on each site, and due to no customers being allowed in our showroom, please dress appropriately for the weather outside.

When you arrive, your car will be waiting for you to the handover area. All cars ready for collection will have been fully valeted and sanitised, and when you’re ready, the keys for your new car will be sanitised before being handed over to you in an envelope.

Throughout your collection, our team members will maintain the recommended 2m social distancing guidelines.

The same rules apply for our Click & Deliver service, where the deal must be fully completed before you receive your car. The only difference is that a member of our team will deliver the vehicle to your door so you don’t have to come and collect it from our showroom. If you are part exchanging a vehicle, we will be able to pick this up when your car is delivered.

Terms and conditions apply, please discuss these with our team when making your deal over the phone.

You can view our new cars here

If you would prefer a used car, you can view the full range across each of our sites here.

FG Barnes Group Click & Collect Process