Call Centre Operator | FG Barnes Group | South East England

Call Centre Operator

At FG Barnes in Maidstone, Kent

We are a family owned company established since 1899 and have locations in Guildford, Maidstone, Canterbury and Shoreham representing Vauxhall, Nissan, Fiat, Abarth, Alfa Romeo, Jeep, MG, SEAT, CUPRA, SsangYong and DAF Brands. As part of our continued growth plans, we are looking to recruit a high calibre individual to join our FG Barnes branch as a Call Centre Operator.

Positions available are:

  • 2 x Saturday 9am to 5pm
  • 1 x Monday to Friday 10am to 4pm
  • 1 x Monday to Friday 8am to 1pm

You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential. To provide the best service to our customers we'll need someone who is:

  • a proactive communicator with our management and dealership teams
  • innovative in your approach to creating experiences
  • someone who will use their own initiative where they think it will delight a customer

You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

Basic computer skills alongside switchboard experience would be beneficial, although not essential as the role will involve the use of a computerised call logging system.

The successful candidate will receive a competitive salary and the opportunity for future career development.

If you would like to apply for this role, then please complete the application form below, attaching a copy of your CV and covering letter clearly stating the position you are applying for.

Ref: CalCenOpMaid

Working Hours Part Time
Location FG Barnes Maidstone
Salary Competitive
Benefits On-the-job training, Future career development
Closing Date 31/12/2021
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