HGV / PSV Parts Advisor | South of England | FG Barnes

HGV/PSV Parts Advisor

At Barnes DAF Guildford

Reports to Parts Manager

1 Job Purpose

To provide aftermarket parts support and sales to the customer base and workshop.

2 Principal duties and responsibilities

1 Taking incoming enquiries, identifying and advising customer on what parts they may need, and the cost and availability of those parts, proactively contact customers to gain additional orders.

2 Taking orders in person at the front counter, over the phone or electronically

3 Checking parts availability and stock levels on computerised stock record system, ensuring first time pick levels are maintained, and ordering parts stock at agreed levels with the parts manager.

4 Identifying picking and ordering parts for internal workshop technicians

5 Raising invoices, dealing with payments and issuing receipts in an accurate and prompt manner

6 Assisting with the issue and return of warranty parts and the associated paperwork.

7 Maintaining parts shop displays

8 To attend training courses reviews and keep up to date with latest product innovation and availability

9 To ensure that all relevant legislation and Health and Safety procedures are adhered to.

10 To carry out any other duties as instructed by parts supervisory staff.

Ref: DAFPARTS1

Working Hours Full Time
Location DAF Guildford
Salary Competitive
Benefits On-The-Job Training, Career Development
Closing Date 07/11/2019
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