HGV / PSV Parts Advisor | South of England | FG Barnes

HGV/PSV Parts Advisor

At Barnes DAF Guildford

Reports to Parts Manager

1 Job Purpose

To provide aftermarket parts support and sales to the customer base and workshop.

2 Principal duties and responsibilities

1 Taking incoming enquiries, identifying and advising customer on what parts they may need, and the cost and availability of those parts, proactively contact customers to gain additional orders.

2 Taking orders in person at the front counter, over the phone or electronically

3 Checking parts availability and stock levels on computerised stock record system, ensuring first time pick levels are maintained, and ordering parts stock at agreed levels with the parts manager.

4 Identifying picking and ordering parts for internal workshop technicians

5 Raising invoices, dealing with payments and issuing receipts in an accurate and prompt manner

6 Assisting with the issue and return of warranty parts and the associated paperwork.

7 Maintaining parts shop displays

8 To attend training courses reviews and keep up to date with latest product innovation and availability

9 To ensure that all relevant legislation and Health and Safety procedures are adhered to.

10 To carry out any other duties as instructed by parts supervisory staff.


Working Hours Full Time
Location DAF Guildford
Salary Competitive
Benefits On-The-Job Training, Career Development
Closing Date 13/01/2020
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