Reports to Parts Manager
1 Job Purpose
To provide aftermarket parts support and sales to the customer base and workshop.
2 Principal duties and responsibilities
2 Taking orders in person at the front counter, over the phone or electronically
3 Checking parts availability and stock levels on computerised stock record system, ensuring first time pick levels are maintained, and ordering parts stock at agreed levels with the parts manager.
4 Identifying picking and ordering parts for internal workshop technicians
5 Raising invoices, dealing with payments and issuing receipts in an accurate and prompt manner
6 Assisting with the issue and return of warranty parts and the associated paperwork.
7 Maintaining parts shop displays
8 To attend training courses reviews and keep up to date with latest product innovation and availability
9 To ensure that all relevant legislation and Health and Safety procedures are adhered to.
10 To carry out any other duties as instructed by parts supervisory staff.