Trainee Parts Advisor

At FG Barnes in Maidstone, Kent

An exciting opportunity has arisen due to continued growth within our business. We are a family-owned company established since 1899 and have locations in Guildford, Maidstone, Canterbury & Shoreham representing a number of manufacturers. As part of our continued growth plans, we are looking to recruit a high calibre individual to join our Parts Department in Maidstone, Kent as a Trainee Parts Advisor.

As a Trainee Parts Advisor, the main purpose of your role is to ensure our customers receive outstanding service at all times. You will need to have a positive can-do attitude and enjoy customer interaction. No day will be the same, such is the variety of the role. You will embark on a training journey the end result of which you will be a SEAT accredited Parts Advisor, there are then further opportunities to develop your career if you so wish. This is an excellent opportunity for the right person to embark on a career path.

Key role and responsibilities as a Parts Advisor after sufficient in-house training:

• Supplying workshop technicians with parts
• Ordering, booking out, invoicing and taking payments for parts
• Dealing with any customer enquirers over the phone and face to face
• Checking in parts deliveries
• Liaising and maintaining a good working relationship with the suppliers
• Assisting with parts stock checks
• Sourcing parts

Minimum requirements as a Parts Advisor:

• Committed to achieving excellent customer service
• Organised & able to multi task
• Ability to use own initiative
• Professional work ethic
• A good technical understanding of how motor vehicles work to aid accurate identification of required items
• Good telephone manner
• Be able to work Monday to Friday 8.00am until 6.00pm
• Good time keeping

Job Type: Permanent

Salary: £18,000.00 - £22,000.00 per year

Education:

• A-Level or equivalent (preferred)
• Driving licence (preferred) but not essential