Workshop Controller
At FG Barnes in Guildford, Surrey
We are a family-owned company established since 1899. As part of our continued growth plans, we are looking to recruit a high calibre individual to join our FG Barnes branch as a Workshop Controller ofr a Multi-Franchise Workshop ( Vauxhall, OMODA JAECOO and Nissan )

Must have relevant experience.

What you will be doing as a Workshop Controller:

• Mange a multi-franchise Workshop (Vauxhall / Jaecoo & Omoda / Nissan)
• Managing and delegating the workload of 14 Technicians as direct reports
• Access to CBS Car Scheme if required
• Managing time and resource is key to ensuring productivity is maximised and that deadlines are adhered to
• Supporting front desk Service Advisors and addressing customer queries
• Responsibility for the quality of Technician output covering all mechanical and report aspects as well as audit compliance
• Ensuring all aspects of Health and Safety are maintained in the Workshop
• Ordering of parts to meet Workshop needs
• Mentoring and developing the Technician team to ensure they meet all aspects of Training and personal development dependent with their grade

What we are looking for:

• Relevant experience - the ideal candidate will need to have a proven track record of running an efficient workshop environment as a Workshop Controller
• The individual should be proactive, process driven, enthusiastic and committed to meet the high quality of work expected and to work within a professional team
• The ability to prioritise and make decisions along with excellent communication skills both verbal and written are also vital to the role
• Able to take initiative and ownership of issues with a proactive can-do attitude

What we need from you:

• Full valid UK driving licence
• Eligibility to work in the UK
• Establish and achieve personal objectives as agreed with Group Aftersales Manager
• You must be able to communicate effectively with customers, in a clear and concise manner
• A team player who offers help and support to others
• Able to multi-task and switch between task
• Willingness to learn and keep up-to-date with product and technical information
• Thrives in a high pressured environment
• The ability to work in a fast paced, dynamic and challenging environment
• The ability to manage your time and workload effectively with minimum supervision

Ref: WorkCon25
Working Hours - Full Time Standard 45 hrs per week – with 1 Saturday per month on a rota
Location: onsite at FG Barnes Guildford
Salary: £40k - £43k OTE

Benefits: 22 Days Holiday, Birthdays given as additional day off + Bank Holidays

On-the-job training, future career development opportunities