HGV/PSV Parts Advisor

At FG Barnes DAF in Shoreham, Sussex

We are a family owned company established since 1899 and have locations in Guildford, Maidstone, Canterbury & Shoreham representing Vauxhall, Nissan, Fiat, Abarth, Alfa Romeo, Jeep, MG, SEAT, CUPRA, SsangYong and DAF Brands.

Due to the expansion and development of the FG Barnes Group, our thriving and growing DAF Shoreham business is seeking to recruit a Parts Advisor, who will report to Parts Manager

Job Purpose

• To provide aftermarket parts support and sales to the customer base and workshop

Principal duties and responsibilities

• Taking incoming enquiries, identifying and advising customers on what parts they may need, and the cost and availability of those parts
• Proactively contact customers to gain additional orders
• Taking orders in person at the front counter, over the phone or electronically
• Checking parts availability and stock levels on computerised stock record system, ensuring first time pick levels are maintained, and ordering parts stock at agreed levels with the parts manager
• Identifying, picking and ordering parts for internal workshop technicians
• Raising invoices, dealing with payments and issuing receipts in an accurate and prompt manner
• Assisting with the issue and return of warranty parts and the associated paperwork
• Maintaining parts shop displays
• To attend training courses, reviews and keep up to date with latest product innovation and availability
• To ensure that all relevant legislation and Health and Safety procedures are adhered to
• To carry out any other duties as instructed by parts supervisory staff